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Hey, I’m

Obiji Afoma Mercy

Customer care/ Email marketer/Appointment setter/ Telesales and much more.

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About Me

Before  studying economics, My aspiration was to understand how economies function and use that knowledge to address issues like poverty and unemployment, ultimately contributing to societal well-being. Along the line, I discovered my passion for helping and interacting with people which gave me shoulder to pursue my career in Customer service, Email marketing, Appointment setting, Teller sales and much more. I'm a happy, industrious and social person who is so confident to perform my passion roles and get up to speed so quickly. You don't have to spend a lot of time supervising me because I have a previous experience in the above mentioned roles and I always try to upsell within a role to help increase company revenue and customer satisfaction.

My Projects

Photos
Contact
Wooden Furnitures

My Career

Lets go to my career journey together.

Embarking on a dynamic career journey, I’ve mastered an array of tools that have significantly boosted my productivity and impact.

-Klaviyo: Crafted impactful email campaigns, efficiently managed leads, and enhanced audience engagement.
-Apollo: Generated leads, streamlined sales processes, and ensured efficient follow-ups.
-Lemlist: Created tailored campaigns, executed follow-ups, and targeted the right audience with precision.
-HubSpot and Freshdesk: Tracked sales, creating of tickets, created invoices, built websites, and automated tasks. Excelled in administrative tasks and top-tier customer service.
-Asana: Improved communication and task management, boosting sales, team performance, and customer satisfaction.
-Calendly & Picktime: Mastered scheduling and orchestrated meetings with precision.
-Mailchimp: Leveraged digital marketing for enhanced brand visibility.
- Social Media Marketing & Content Creation: Boosted brand visibility through engaging content.

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These tools have transformed my ability to connect with customers, enhance team performance, and elevate brand visibility

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Faith A.

Mercy provided exceptional cold calling services, demonstrating professionalism, skill, and dedication. She made a significant positive impact on our outreach efforts. I highly recommend Mercy for any cold calling or sales outreach needs. She is invaluable and set a high standard for performance."

Paschal A.

I can assure you that not everyone understands the business of Cold calling. And yet, Mercy has demonstrated an Excellent skill in that regard. She is both smart and well experienced in handling even difficult clients with a sense of Urgency and well cultured Professionalism and to this End, I highly recommend her for any Cold calling business you may have."

Glory E.

Mercy provided outstanding customer service! She was professional, attentive, and handled my concerns efficiently. Her friendly approach and quick resolution made the experience seamless. Highly recommend her

Thank you for visiting my Portfolio.

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